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    FAQ

    Frequently Asked Questions

    Product Information

    What makes Azizah’s Healing products unique?
    Our products blend cultural traditions with modern science to target dry, stressed skin. They are vegan, natural, and created specifically for women navigating hormonal changes.

    Are your products suitable for all skin types?
    Yes, while we specialize in addressing dry and sensitive skin, our gentle, plant-based formulas can be enjoyed by anyone.

    Are Azizah’s Healing products vegan and cruelty-free?
    Yes, all our products are 100% vegan and cruelty-free. We’re committed to providing ethical skincare solutions.

    How long do your products last?
    With proper storage, our products have a shelf life of 12 months, thanks to natural preservatives like Leucidal SF Max.


    Usage & Benefits

    How do I use the body scrubs?
    Gently massage the scrub onto damp skin, focusing on dry areas. Rinse thoroughly to reveal smooth, hydrated skin. Use 2-3 times a week.

    What are the benefits of your body balms?
    Our balms deeply hydrate, soothe, and protect your skin’s natural barrier. Apply daily for lasting moisture and softness.

    Can I use your products during pregnancy?
    Our products are made with safe, natural ingredients. However, we recommend consulting your healthcare provider if you have specific concerns.


    Shipping & Returns

    Do you offer free shipping?
    Yes, all U.S. orders ship free.

    What is your refund policy?
    We offer a 30-day money-back guarantee. If you’re not satisfied, contact us at info@azizahshealing.shop for assistance.

    Do you ship internationally?
    Currently, we ship within the U.S. only but are working to expand to international locations soon.


    Reviews & Support

    How can I leave a review?
    You can leave a review directly on the product page or tag us on social media @azizahshealing to share your experience.

    How can I contact customer support?
    We’re here to help! Email us at info@azizahshealing.shop for any questions or concerns.